Flight Attendant resume keywords
Most flight attendant applications are screened by software before a person reads them: the ATS ranks resumes by how many of the posting's words they contain. The lists below are the terms that show up most in flight attendant job ads. Use the ones that are true for you, with the same spelling the ad uses.
Hard skills and ATS keywords
- Safety procedures
- Emergency response
- First Aid
- Customer service
- Conflict resolution
- Onboard sales
- Multilingual service
- Team coordination
- Safety procedures
- Emergency evacuation
- First Aid / CPR
- In-flight service
- FAA regulations
- Passenger assistance
- Cabin inspection
- Cash and card sales
- Multilingual
- Conflict de-escalation
Soft skills recruiters look for
- Composure
- Hospitality
- Teamwork
- Adaptability
- Communication
Soft skills only count when a bullet proves them. "Team player" is ignored; "Served 250,000+ passengers on domestic and long-haul international routes." shows it.
Action verbs to start your bullets
- Ensured
- Served
- Assisted
- Handled
- Resolved
- Maintained
- Delivered
- Responded
How to use these keywords
- Mirror the job ad: if it says "Safety procedures", do not write a synonym.
- Put the top 6–8 in a skills section and repeat the key ones inside experience bullets with a number.
- Never list a skill you cannot talk about in an interview.
- Keep the file text-based (no skills inside images or tables), or the ATS cannot read it.
Which ones is your resume missing?
Every posting is different. Paste your resume and the job ad — free ATS Match Score Score your resume free (0-100)
No signup. It lists the keywords from the ad that your resume does not contain.
Need the resume itself? See the flight attendant resume example and generate one free from rough notes.