WhatsApp order templates › Order confirmed
The message customers expect seconds after checkout. It replaces the confirmation email nobody opens and cuts "did my order go through?" chats.
| Template name | order_confirmed |
|---|---|
| Category | UTILITY |
| WooCommerce trigger | Processing (or On hold for bank transfer) |
| Buttons | URL button "View order" pointing to your order-tracking page with {{1}} as the order key. |
{{1}} customer first name{{2}} order number{{3}} order totalMeta asks for a sample value for every variable when you submit, and rejects templates that start or end with a variable or have more variables than words. These bodies pass both checks.
Submit one template per language under the same name; WhatsApp picks the one matching the language code you send.
| Language | Body | |
|---|---|---|
Englishen_US | Hi {{1}}, thanks for your order #{{2}}! We have received it and are getting it ready. Total: {{3}}. We will message you here when it ships. | |
Spanishes | Hola {{1}}, ¡gracias por tu pedido #{{2}}! Lo hemos recibido y lo estamos preparando. Total: {{3}}. Te escribiremos aquí cuando salga. | |
Portuguese (BR)pt_BR | Olá {{1}}, obrigado pelo seu pedido #{{2}}! Já recebemos e estamos preparando. Total: {{3}}. Avisaremos aqui quando for enviado. | |
Indonesianid | Halo {{1}}, terima kasih atas pesanan #{{2}}! Pesanan sudah kami terima dan sedang disiapkan. Total: {{3}}. Kami akan kabari di sini saat dikirim. | |
Italianit | Ciao {{1}}, grazie per il tuo ordine n. {{2}}! Lo abbiamo ricevuto e lo stiamo preparando. Totale: {{3}}. Ti scriveremo qui quando verrà spedito. | |
Frenchfr | Bonjour {{1}}, merci pour votre commande n°{{2}} ! Nous l'avons bien reçue et la préparons. Total : {{3}}. Nous vous écrirons ici dès son expédition. | |
Germande | Hallo {{1}}, danke für deine Bestellung Nr. {{2}}! Wir haben sie erhalten und bereiten sie vor. Summe: {{3}}. Wir melden uns hier, sobald sie verschickt ist. |
Open the template builder to add header, footer and buttons and get the Cloud API JSON.