WhatsApp order templates › Order delivered
Closes the loop and catches problems while they are small. Keep it factual: a review request or a discount code turns it into a MARKETING template, billed at the higher rate.
| Template name | order_delivered |
|---|---|
| Category | UTILITY |
| WooCommerce trigger | Custom "Delivered" status |
| Buttons | Quick-reply button "Something is wrong" that lands in your inbox. |
{{1}} customer first name{{2}} order numberMeta asks for a sample value for every variable when you submit, and rejects templates that start or end with a variable or have more variables than words. These bodies pass both checks.
Submit one template per language under the same name; WhatsApp picks the one matching the language code you send.
| Language | Body | |
|---|---|---|
Englishen_US | Hi {{1}}, your order #{{2}} has been delivered. If anything is missing or damaged, reply to this message and we will sort it out. | |
Spanishes | Hola {{1}}, tu pedido #{{2}} ha sido entregado. Si falta algo o llegó dañado, responde a este mensaje y lo solucionamos. | |
Portuguese (BR)pt_BR | Olá {{1}}, seu pedido #{{2}} foi entregue. Se faltar algo ou houver avaria, responda esta mensagem e resolvemos. | |
Indonesianid | Halo {{1}}, pesanan #{{2}} sudah diterima. Jika ada yang kurang atau rusak, balas pesan ini dan kami bantu. | |
Italianit | Ciao {{1}}, il tuo ordine n. {{2}} è stato consegnato. Se manca qualcosa o è danneggiato, rispondi a questo messaggio e risolviamo. | |
Frenchfr | Bonjour {{1}}, votre commande n°{{2}} a été livrée. Si quelque chose manque ou est abîmé, répondez à ce message et nous réglerons ça. | |
Germande | Hallo {{1}}, deine Bestellung Nr. {{2}} wurde zugestellt. Fehlt etwas oder ist etwas beschädigt, antworte einfach auf diese Nachricht. |
Open the template builder to add header, footer and buttons and get the Cloud API JSON.